Answering Services Structured Specifically for Medical Offices
Let your patients and their caregivers know that when they call your office, nights, on weekends, holidays, or even to schedule a check up exam, The Communications Center's receptionists are there for them.
What Communications Center Answering Services means to your patients:
- Live voice answers by operators who are versed in medical terminology and your protocols.
- Emergency messages delivered in real time to the correct provider-on-call via any method you choose.
- Non-emergency messages carefully screened to cut down on unnecessary pages and delivered the next business day.
What Communications Center Answering Services means to your staff:
- Custom protocols, greetings, message templates and on-call information, including temporary on-call changes.
- Quality assurance program that continuously monitors operator performance.
- System and network redundancy and back-up technologies to ensure continuous operation.
What Communications Center Answering Services means to your providers:
- Improved quality of their time out of the office as non-emergency messages are held until the next business day.
- Daily reporting of messages for easy follow-up with patients.
- Flexibility in accommodating contact instructions by hour or day, or in any other time frame.
Give your patients and providers peace of mind by trusting Communications Center to be your Answering Service partner. It's a choice you'll be glad you made!