About Communications Center
The Communications Center is a locally owned business that provides 24 hour live operator telephone services to companies all across the United States. Nestled in a valley in the center of Venango County, Pennsylvania we may appear hidden and old fashioned on the surface, but that is far from true. Once you step foot inside our building you notice that we maintain a very high level staff to keep us on the brink of current technology. While the days of written messages and voice pagers are long gone, the atmosphere of concern for our clients is still very evident in the interactions heard between our agents and the caller. We promise to represent you in the best way possible because we understand that the calls from your clients are the most important and valuable asset you have.
Our staff consists of four administrative positions, one Director of IT and fifteen Telephone agents. Our agents are all US based and range in age from their 20's to their 50's. We employee both men and women and have an extensive training and monitoring program that ensures we have the best quality people answering your phone. All agents work on a set schedule so they are able to come together as a team and complement each other.
Our mission is to help you be more efficient by giving your caller's the personalized service they deserve while giving you the freedom to do what needs done at the moment.
Now that you know us, Our Customer care professionals are waiting for your call to guide you through the sign-up process, that only takes a few minutes of your time.
Communications Center Cares
We don't use a one-size fits-all, cookie cutter approach. We take the time to get to know you and your operation so that we can tailor a telecommunication package ideally suited to your needs, plans and vision.